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The Mevo 2.0 Metropolitan Bicycle System is already fully functional. According to the provisions of the contract, after the testing is completed and the operator meets the terms of the contract, Mevo is ready for launch. We encourage you to use the city's bicycle.

Testing of the system has been going on for the past three months. During this time, the fleet was gradually increased. It started with 100 bicycles, then there were 250. When the Spanish operator, City Bike Global, fulfilled its basic obligations, the tests were expanded to a full fleet of four thousand bicycles. The operator passed the test successfully. As a result, even before the winter season begins, residents of the metropolis' 16 municipalities will be able to use the system.

Those who used an earlier version of the app should update it (some phones update the app automatically, while in some it depends on the user's settings) or remove and download it again from www.rowermevo.pl.

Summary of tests

The tests were conducted during the autumn period. This was due to the change of the key subcontractor previously responsible for both the "electric" bikes and the IT system. Because of this, too, individual functionalities have been partially available recently. But this is behind us now.

- We are pleased and congratulate the Spanish operator for managing to introduce the new system within three months," says Michal Glaser, chairman of the board of the Gdańsk-Gdynia-Sopot Metropolitan Area. - However, we are aware that the real test of effectiveness will come in the spring, when interest in bicycles will increase several times.

Representatives of the operator also do not hide their joy at the start of Mevo 2.0.

- After the turbulence associated with the change of the bicycle manufacturer and the need to engage a new IT company, it is a great satisfaction for us that we can start the contract in full. The Tri-City Metropolis will have the best public bicycle system in the world. We are proud to have been able to show it off recently at the Smart City Expo in Barcelona," says Mariano Perez Miñano, project director at City Bike Global, also responsible for bicycle systems in Southern Europe and Peru.

It is worth recalling that during the initial testing phase, on sunny autumn days, the Tri-City Mevo bicycle was the most rented bicycle among all systems in Europe. While the average in European cities is 5-6 rentals per bike, one bike in Pomerania was used on average as many as 10 times a day!

The tests involved 109,000 users, who rode a total of more than 2 million kilometers. As of September 13, 2023, residents of the metropolis made a total of more than 563 thousand trips - 74% of them took place during the week, 26% on weekends. The average daily travel distance was 4 kilometers, with most trips taking between 5 and 10 minutes and more than 20 minutes.

- For more than a week, the entire fleet of bicycles contracted in the agreement with City Bike Global has already been on the streets of the metropolis. We are meticulously checking every day how the Operator is doing with charging the batteries in the electric-assist bikes and relocating the bikes. Since everything is going according to plan and the system is working properly and uninterruptedly, we can sign the protocol for the launch of Mevo 2.0. and start its operation already in full swing," informs Dagmara Kleczewska, project manager.

User evaluations

Ten days before the end of testing, we provided Mevo users with a survey in which they evaluated the system's performance:

● 96.5% of respondents believe that urban bicycling is needed in the Metropolitan Area. (Only 1.9% showed a dissenting opinion, and 1.5% of survey participants do not have a specific opinion on the above issue.)

● The majority of respondents considered the propulsion support in the "electric" positively (32.8% considered it very good, 45.2% considered it rather good, 17.8% considered it good).

● 37.7% of respondents considered, the comfort of using "electrics" to be very good, according to 41.6% it is rather good, and 19.2% valued it at a good level.

● The majority of respondents (74.4%) used both a traditional bicycle and an electrically assisted bicycle. 24.4% of respondents have interacted exclusively with an "electric." Only 1.2% of users only used a traditional unicycle. The comfort of using "classics" is moderately positively assessed by residents. According to 24% of respondents it is very good, according to 28% of respondents it is rather good, and 32% of residents rate it as good.

● 61.4% of those participating in the survey believe that an additional fee of PLN 10 for leaving a bicycle outside a Mevo parking station is a good idea.

In the section for additional comments, residents point to adequate and competitive subscription prices for using the service. Communication, including the response time to questions, was also rated well. Voices like "I switched to mevo having previously ridden many kilometers on an ordinary bicycle earlier this year," or "the Mevo system has helped me, as well as many residents, definitely facilitated the ability to commute from A to B," reinforce the belief that Mevo is our joint project that matters to the residents of the participating municipalities.

What needs to be improved?

We have been listening to the voices of Mevo users since the beginning of the tests, and their end does not mean that we will not take it into account now. We are constantly collecting information from metropolitan residents, who keep us informed of issues that need improvement. 20% of those surveyed pointed out that the application is unintuitive or hard to evaluate. So we will be looking at possible improvements. Similarly, in every other aspect of the system's operation.
Winter season

The full fleet of bicycles will be available until November 30. Beginning in December, it will be halved each winter, according to contract provisions. During the winter (until the end of February), 1550 electric unicycles and 500 traditional bicycles will be available to residents. Starting in March, a full fleet of vehicles will again appear on the streets of the metropolis.

Pricing - subscriptions and minute billing

A full fleet, or four thousand unicycles, is available on the streets of the metropolis; 75% of them are electric bikes. The launch of the system will allow everyone willing to use Mevo - both in the subscription offer (PLN 29.99/month or PLN 259/year or PLN 59/48h) and pay as you go (PLN 0.15 per minute for a "classic" ride and PLN 0.30 per minute for an "electric" ride). It is worth mentioning that the money from subscriptions will go to the Metropolitan Area, not the operator.

The applicable time limits (120 minutes/day for a classic bike or 60 minutes/day for an electric bike) will apply to monthly and annual subscription users. After the time used, minute charges will apply. For a classic bicycle: PLN 0.10, for an electric assisted bicycle: PLN 0.20. Those using the pay-as-you-go option can ride without time limits.

There will also be a 48h subscription available to users, priced at PLN 59. It will allow the use of 480 minutes on a classic bike or 240 minutes on an "electric" bike. After the expiration of the time allowed under the tariff, minute fees will start to apply: PLN 0.20 for a ride on the "classic" and PLN 0.40 for a trip on the "electric".

The option to pause and reserve a bicycle will remain unchanged. "Pause" takes place as part of an ongoing rental. After its selection, the time of use of the unicycle counts the same as during the ride. The reservation can last for 10 minutes. After they expire, the bike is returned to the system as available for rental to other residents. Wanting to use the system, the virtual wallet should each time contain an amount of min. PLN 10. There is also a fee of PLN 10 for leaving the bicycle outside the Mevo parking station, as well as additional fees imposed on users for failure to comply with the regulations.